Privacy Policy

This Privacy Policy describes how Appsotech Limited (“Appsotech”, “we”, “us”, or “our”) collects, uses, and protects information when you visit our website or engage our services.

Company

Appsotech Limited

D-U-N-S®

982849142

Email

hello@appsotech.com

Phone

+234 700 700 2727

We collect information in the following ways:

• Contact and enquiry forms — name, email address, phone number, company name, and the message you submit via our contact or quote request forms.
• Client portal accounts — email address and password (stored hashed), and any project or invoice data you upload or generate through the portal.
• Usage data — browser type, pages visited, referring URL, and approximate location derived from IP address. We collect this through our hosting provider's server logs; we do not use third-party analytics trackers.
• Communications — any emails or messages you send us directly.

We do not collect payment card data directly. Any payments are processed by third-party payment processors who are subject to their own privacy policies.

We use the information we collect to:

• Respond to enquiries and provide the services you have requested.
• Manage your client portal account and project history.
• Send transactional communications (invoices, project updates, support replies).
• Improve our website and services based on usage patterns.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Where applicable, our legal bases for processing your personal data are:

• Contract — processing necessary to deliver services you have engaged us to provide.
• Legitimate interests — responding to enquiries, operating and improving our website, and fraud prevention.
• Consent — where you have explicitly opted in to marketing communications.
• Legal obligation — where we are required by law to retain records.

Our website uses only essential cookies required for the site to function (for example, session authentication cookies for the client portal). We do not use advertising cookies or third-party tracking cookies.

You can disable cookies in your browser settings, but doing so may affect the functionality of authenticated areas of the site.

We share your data only with the following categories of recipients, strictly as necessary to deliver our services:

• Hosting and infrastructure providers — our web host and cloud infrastructure provider process data on servers on our behalf.
• Email delivery providers — used to send transactional emails.
• Payment processors — if you pay an invoice online, your payment details are handled by our payment processor, not stored by us.

All third-party processors are contractually required to protect your data and use it only to provide the specified services.

We retain your personal data for as long as is necessary for the purpose it was collected, or as required by law. Specifically:

• Enquiry and contact form data: 3 years from last contact.
• Client project and invoice records: 7 years (tax and legal compliance).
• Portal account data: for the life of the account plus 12 months after closure.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention obligations.
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@appsotech.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), hashed password storage, and restricted access to production systems.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take our obligations seriously and will notify you of any breach as required by applicable law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision. We encourage you to review this page periodically.

For questions or concerns about this Privacy Policy or how we handle your data, please contact us: